By talking with a friend, Mykhaylo learned more about Auxilty: the unique atmosphere, the challenging assignments and the fact they’re frequently looking to extend their workforce. He didn’t despair and sent his resume to the people of Auxility. Not much later he was contacted, and several job interviews followed. Mykhaylo got the job!
For two months now, Mykhaylo is charged with end-user support at Auxility, self-contained in a learning stage. He provides helpdesk support, reaching out to customers who are facing several kinds of problems and issues. He’s extremely well guided in this by the Auxility team. Customer issues are systematically classified in order to decide which knowledge level is required to solve the problem. On top, every customer has its own environment and applications, which ensures that Mykhaylo can delve deeper into a wide range of expertise areas. Knowledge-building guaranteed!