Your employees can reach us easily through their preferred channel. Our multilingual service desk, available 24/7, will quickly triage every issue to understand its impact and assign the right expert to the job without delay.
We provide quick and efficient solutions for everyday IT problems. Our team of experienced specialists is ready to tackle everything from hardware and software failures to more complex troubleshooting issues.
We don't just close tickets. We ensure the problem is truly solved and the user is satisfied. We document the solution in our shared knowledge base, which allows us resolve similar issues even faster in the future.
Auxility’s service desk has been a game-changer. Our employees get fast, expert help, and my internal team finally has the breathing room to focus on projects instead of daily troubleshooting.
Your team can get help whenever they need it, day or night. We provide support in Dutch, French, and English, ensuring clear communication and faster resolutions.
From laptop issues to problems with standard applications like Microsoft 365, our team can handle it. We act as the single point of contact for the tools your employees use every day.
We handle the complete IT process for new and departing employees. This ensures new hires are productive from day one and company data remains secure when someone leaves.
Our support goes beyond standard software. We invest time to learn your company-specific procedures, allowing us to provide truly comprehensive support and act as a real extension of your team.
We do more than just answer calls. We invest the time to truly understand your business, your people, and your specific applications.
This allows us to function as a seamless extension of your internal IT department. We provide support that is not only technically proficient but also context-aware, which leads to faster resolutions and a better experience for everyone involved.
Our goal is to be the partner your team can always rely on.
