Velocity and flexibility are key in our philosophy. We provide support both inside and outside office hours and our customers have 24/7 access to a user-friendly tool where they can ask questions and the required assistance.
We aim for transparency and clarity, always avoiding an overload of technical information. Auxility makes itself approachable and accessible. Customers are helped with information that is understandable to them and that they can use immediately.
We provide support customized to the personal knowledge and needs of our customers. On top, our customers are always helped by a consultant they already know. By means of this, we’re able to create a unique ‘customer experience’ in which trust and the human touch are central.